Shipping & Delivery Policy

Dear Customer,

We source our products from several vendors within the US, Europe and Asia. This allows us to offer great prices and high quality products.

We thoroughly check the quality of our goods, working only with reliable suppliers so that you only receive the best quality products.

The ETA is 15 -45 working days for any items that may ship from international warehouses.

The time frame for your order delivery is divided into two(2) parts:

1. Processing time: Order verification, tailoring, quality check and packaging.

All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and China Post process the orders, which takes an additional 2–4 days.

2. Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination.International delivery usually takes about 15–30 business days. Orders are shipped by e-packet, which is a Postal Service product.

After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to tim(rarely).

We will email you a tracking number, usually one day after your order has been placed.

Please allow between 15-45 days for your order to arrive. If more than 45 days have passed please email us at info@coolioos.com to review the status of your order. Refunds will be handled through email if necessary.

Please do not send your purchase back to the manufacturer.

With kind regards,

Coolioos Team
www.coolioos.com
info@coolioos.com

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